Privacy Policy

Last updated: April 18, 2024

Commitment to privacy.

At Emotions Therapy Calgary, your privacy isn't just a line in a policy; it's our commitment to you. We strictly adhere to both provincial and federal legislation to protect your personal information. Personal information refers to any data that identifies you, including but not limited to your name, contact details, age, gender, and financial records.

Microsoft Clarity.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services.

Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

What we collect and why.

General client data.

We collect only the essential information needed to provide therapy and counselling services. This includes data necessary to:

  • Offer therapeutic services.

  • Enroll you in our counselling programs.

  • Monitor your progress for optimal results.

We will inform you why we need your information before collecting it, and we'll never use or disclose it for other purposes without your explicit consent or unless the law requires us to do so.

Analytics.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are always used on this website, as described below. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Form block submissions.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Website visitors.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Blog comments.

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

Fonts.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

How we collect information.

Typically, we gather your details directly from you. However, there may be situations where we need to collect information from other sources. Rest assured, this will only be done with your consent or as the law permits. Team members access your personal information strictly on a need-to-know basis, ensuring your data is secure and not unnecessarily disclosed or shared.

Security measures.

We've implemented robust security safeguards to ensure your information stays secure, accurate, and protected against unauthorized access, disclosure, alteration, or destruction.

Disclosure and consent

We will never sell, trade, or share your personal information. The release of your data is strictly prohibited unless legally obligated.

Occasionally, we may engage in scholarly research or educational collaborations. In these instances, your prior consent will always be sought. You have the right to withdraw your consent at any time by contacting us at 587-577-4982 or via email at rod@emotionstherapycalgary.ca

Please allow up to 15 business days for us to process any changes to your privacy settings.

Contact and compliance.

If you have any questions or concerns about our privacy practices, please email us at:

info@emotionstherapycalgary.ca
Attention: Privacy Policy.